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Good morning,
Here's what's happening with Sophon this week:
🚨 Urgent Issues
Authentication Issues
5 mentions • Started 3 days ago
Users can't log in on mobile devices. This is blocking active customers.
Most common: "Password reset link doesn't work on iPhone."
⚡ Quick Wins
Settings Page Hard to Find
4 mentions • Multiple users couldn't locate settings. They expect it in the user menu but it's under a separate gear icon. Simple UI fix.
📊 Trends
Dark Mode Requests
↑ +38 mentions • Now your most-requested feature. Users are polite and patient—not frustrated yet, but interest is growing.
Login Complaints
↓ -52 mentions • Login issues are decreasing after recent fixes.
💖 Positive Highlights
"The new dashboard is so much cleaner" and "Love the new design!" Multiple users specifically called out the improved navigation and faster load times.
📈 This Week By The Numbers
Feedback
23 pieces
Critical Issues
3
Quick Wins
1
Feature Requests
8
🤖 What to do this week
Fix the authentication issue immediately—it's blocking paying customers. The mobile password reset bug started 3 days ago and is affecting multiple users.
After that, the settings navigation is a quick win you could knock out in 30 minutes.
Dark mode is trending but can wait for next sprint planning.